osian

Overview

Osian ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment portfolio tracking application and related services.

Information We Collect

Account Information

When you create an account, we collect:

Email address
Password (encrypted)
Name (optional)

Financial Information

When you connect your financial accounts through Plaid, we receive:

Account names and types (e.g., brokerage, 401k, IRA)
Account balances
Investment holdings (securities, quantities, values)
Institution names

Important: We only have read-only access to your financial data. We cannot move money, execute trades, or make any changes to your accounts.

Usage Information

We collect information about how you use our service, including features accessed, questions asked to our AI assistant, and learning content viewed.

How We Use Your Information

We use the information we collect to:

Display your portfolio and investment holdings
Provide personalized analysis and insights about your investments
Generate educational content relevant to your portfolio
Send daily portfolio summary emails (if enabled)
Improve and optimize our services
Respond to your inquiries and support requests

How We Protect Your Information

Encryption: All data is encrypted in transit using TLS 1.2+ and encrypted at rest using AES-256 encryption.
Secure Authentication: We use industry-standard authentication practices and support multi-factor authentication.
Plaid Security: We use Plaid, a trusted financial data platform used by thousands of apps including Venmo and Robinhood, to securely connect to your accounts. We never see your bank login credentials.
Access Controls: Access to production systems is restricted and requires multi-factor authentication.

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With third-party services that help us operate our platform (e.g., Plaid for account connections, Supabase for data storage, Anthropic for AI features).
Legal Requirements: When required by law or to protect our rights.
With Your Consent: When you explicitly authorize us to share information.

Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through the app settings or by contacting us.

When you delete your account:

Your profile and account information is deleted
Your connected financial accounts are disconnected
Your holdings and portfolio data is deleted
Your chat history and preferences are deleted

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Delete your account and data
Disconnect linked financial accounts at any time
Opt out of marketing communications
Export your data

Third-Party Services

Our service uses the following third-party providers:

Plaid: For secure financial account connections. Plaid Privacy Policy
Supabase: For secure data storage and authentication.
Stripe: For payment processing. Stripe Privacy Policy
Anthropic: For AI-powered analysis and chat features.

Cookies

We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@osian.ai